These Terms of Service (“Terms”) govern your use of the Wantly platform (“Service”), operated by UAB Wantly, company code 307039973, address V. Nageviciaus str. 3, LT-08237 Vilnius, Lithuania (“we”, “us”, “our”).
By accessing or using the Service, you agree to be bound by these Terms.
Wantly is a SaaS platform that enables businesses to manage product and service catalogs, create and share commercial proposals, monitor engagement, manage customer-related data, and facilitate contract and payment workflows through integrations.
To use the Service, you must create an account and provide accurate and complete information.
You are responsible for:
You retain full ownership of all data you upload or process within the Service (“Customer Data”).
For the purposes of data protection laws:
We process Customer Data solely:
A separate Data Processing Agreement (DPA) applies.
Proposals are shared as unique, unlisted web links. These links are not published anywhere by us and we instruct search engines not to index them. Anyone who has the link can open the proposal unless you enable additional protection.
The Service allows you to add an access code, set a validity period, and disable or archive a proposal at any time. For each proposal, you decide whether these measures are appropriate to the sensitivity of its content.
You decide who receives a proposal link. You are responsible for the recipients you send links to, and you acknowledge that a recipient may forward the link to others, in the same way that a document sent by email may be forwarded. We do not control and cannot prevent onward sharing by your recipients.
Forwarding of a proposal link by you or by a recipient is not a security incident affecting the Service and is not a personal data breach on our part. Where you consider such sharing to be a risk, you should use an access code and a validity period, or withdraw the proposal.
We treat Customer Data as confidential.
Access to Customer Data is strictly limited to authorized personnel only where necessary for the provision, maintenance, or support of the Service, and is subject to appropriate confidentiality and security obligations.
We do not use Customer Data for our own purposes except as necessary to operate and improve the Service in accordance with applicable law.
We do not use the contents of Customer Data to train artificial intelligence models. Where we improve our automated import features, we use only structural metadata (such as file and table layouts and formats), not the contents of your catalogs, prices, or client records.
You agree not to:
We reserve the right to suspend or restrict access in case of violations.
Access to certain features of the Service may require payment.
Pricing is provided on our website or through individual agreements.
Fees you pay to us for access to the Service are processed by Stripe. We do not store your payment card data.
Where the Service is used to collect payments from your own clients, those payments are processed through your own payment provider, connected at your request during setup. We are not the merchant of record for those payments, we do not hold those funds, and your relationship with that provider is governed by its terms.
Subscriptions may renew automatically unless cancelled.
We reserve the right to suspend, restrict, or terminate access to the Service in the event of overdue or unpaid fees.
Unless required by applicable law, payments are non-refundable.
Fees are fixed for the first 12 months of your subscription. After that, we may change fees with effect from the start of your next subscription term, and no more than once in any 12-month period.
When we notify you of a fee change, we will explain the reason for it. Typical reasons include changes in the cost of the infrastructure or third-party services the Service depends on (such as AI processing or hosting), general cost inflation, changes in the scope of what your plan includes, and the continued development and sustainability of the Service.
We will notify you of any fee change by email or in-app notification at least 30 days before the end of the current term for monthly subscriptions, and at least 60 days before the end of the current term for annual subscriptions.
If you do not accept a fee change, you may terminate or decline to renew the subscription before the change takes effect. Continued use of the Service after the change takes effect constitutes acceptance of the revised fees.
Fees agreed in an individual written agreement take precedence over this section.
We may change the features included in a plan. If we materially reduce the functionality included in your current plan, we will give you at least 60 days’ notice and you may terminate the subscription without penalty before the change takes effect.
Where a feature you already use moves to a different plan, we will either continue to make it available to you for your current subscription term or give you a transition period of at least 60 days.
The Service allows you to obtain electronic confirmation and electronic signatures on proposals, orders, and contract documents, and to store the resulting records. Depending on your configuration, signing may be performed by means of a confirmation code sent by email or SMS, a signature drawn on screen, a qualified electronic signature, or a third-party electronic signature service connected by you.
We provide the technical means to capture, record, and store electronic confirmations and signatures. We are not a trust service provider and we do not issue qualified electronic signatures or certificates within the meaning of Regulation (EU) No 910/2014 (eIDAS).
Where a qualified electronic signature is used, it is provided by a qualified trust service provider selected by you or made available through an integration, and that provider’s terms govern the signature itself.
You are responsible for:
For each electronic confirmation or signature, the Service records the information available to it, which may include the signatory’s name and email address, the date and time, the version of the document confirmed, the confirmed amount, and technical information such as IP address. These records form part of Customer Data, remain available to you in the Service, and can be exported.
We do not warrant that any particular electronic confirmation or signature obtained through the Service is valid, admissible, or enforceable in any jurisdiction or for any document type. Certain documents may require a specific signature level or form under applicable law, and it is your responsibility to identify and meet those requirements.
Any contract concluded using the Service is between you and your counterparty. We are not a party to it and assume no obligations or liability under it.
The Service may integrate with third-party services.
We are not responsible for:
We may collect and analyze usage data to:
Such processing is carried out in accordance with our Privacy Policy.
The Service may provide analytics and scoring based on user interactions.
Such insights are provided for informational purposes only and do not constitute automated decision-making with legal or similarly significant effects.
All intellectual property rights in the Service, including software, design, and branding, remain our exclusive property.
You retain all rights to your Customer Data.
We implement appropriate technical and organizational measures in accordance with industry standards to protect data processed within the Service.
However, we cannot guarantee absolute security of the Service or of data transmitted through it.
We aim to ensure the availability and reliability of the Service but do not guarantee uninterrupted or error-free operation.
We may perform maintenance, updates, or changes at any time.
To the maximum extent permitted by law:
We shall not be liable for:
Our total liability shall not exceed the amount paid by you for the Service in the preceding 12 months.
You may stop using the Service at any time.
We may suspend, restrict, or terminate your access to the Service if:
Following termination or expiry, you may export your Customer Data from the Service for 30 days. After that period, we will delete or return Customer Data in accordance with the Data Processing Agreement, unless we are required by law to retain it. We recommend exporting any data you need before terminating.
We may update these Terms from time to time.
In case of material changes, we will provide notice via email or in-app notification.
These Terms are governed by the laws of the Republic of Lithuania.
Any disputes shall be subject to the exclusive jurisdiction of the courts of Lithuania.
V. Nageviciaus str. 3, LT-08237 Vilnius, Lithuania
Company code 307039973
Built for distributors, manufacturers, wholesalers and teams that need accurate products, pricing and margins in every offer.